Privacy policy

1. Introduction

This policy outlines the terms and conditions governing the use, purchase, and distribution of digital music scores offered by Haemhouts Publishing Company. By accessing or purchasing music scores from our website, you agree to comply with the terms set forth in this document.

2. Product Offering

All music scores available through Haemhouts Publishing Company are exclusively offered as digital downloads. No physical copies will be provided. Digital scores may be in formats such as PDF, MIDI, or other relevant formats that can be downloaded, printed, and used by the customer.

3. Purchasing & Downloading Music Scores

3.1 Purchase Process:
Customers must create an account to purchase music scores. Once a purchase is made, an email containing a link to the downloadable product will be sent to the customer’s registered email address.

3.2 Download Limits:
Customers are allowed unlimited downloads per purchased music score. Each download is intended for personal use only and must not be shared or redistributed.

3.3 File Formats:
Music scores are delivered in digital formats such as PDF and MIDI. Customers are responsible for ensuring they have the appropriate software to open and use the files.

3.4 Access to Downloads:
The downloadable link will remain accessible permanently from the date of purchase. It is recommended that customers save their files securely after downloading.

4. Copyright and Licensing

4.1 Copyright Ownership:
All music scores sold by Haemhouts Publishing Company are protected by copyright laws. The copyrights of the compositions remain with the respective composers, arrangers, or publishers.

4.2 Licensing Terms:
Purchasing a music score grants the customer a personal, non-exclusive, non-transferable license to use the score for personal or educational purposes. Commercial use, public performances, or distribution of the music without the proper licenses or permissions is strictly prohibited.

4.3 Public Performance Registration with SABAM:
If a purchased music score is used in a public performance, the performer must register the piece with SABAM (Belgian Society of Authors, Composers, and Publishers) or the relevant copyright collection society in their country to ensure royalties are properly allocated. The responsibility to register is on the performer and failure to comply may result in penalties or legal consequences.

4.4 Prohibited Uses:
Customers are prohibited from:

  • Redistributing, reselling, or making the purchased scores available for free or paid download on any platform.
  • Altering, modifying, or creating derivative works based on the purchased music scores without explicit permission.
  • Engaging in any activity that infringes the intellectual property rights of the original composer, arranger, or publisher.

5. Refunds and Exchanges

5.1 Refund Policy:
Due to the nature of digital products, all sales are final. Once a score has been downloaded, no refunds or exchanges will be provided, except in cases of:

  • Technical issues that prevent the customer from accessing the file.
  • An incorrect or unintended item being delivered.

5.2 Requesting Refunds or Support:
Customers facing technical difficulties or incorrect downloads may contact Haemhouts Publishing Company within 7 days of purchase for assistance. Refunds, if granted, will be processed within 10 business days.

6. User Responsibilities

6.1 Account Security:
Customers are responsible for maintaining the confidentiality of their account information and ensuring that their download links are not shared with unauthorized third parties.

6.2 Compliance with Laws:
Users must comply with all applicable local, national, and international laws in relation to the use of digital music scores, including copyright regulations.

7. Privacy and Data Protection

7.1 Customer Data:
Personal data provided during the purchasing process will be stored and processed in accordance with our privacy policy, which is designed to protect customer information.

7.2 Third-Party Payment Providers:
Payments for digital downloads are processed through third-party payment providers. Haemhouts Publishing Company does not store credit card or other payment details on its servers.

8. Modifications to Policy
Haemhouts Publishing Company reserves the right to update or modify this Digital Downloads Policy at any time. Customers will be notified of significant changes through email or website notifications.

9. Contact Information
For any questions or concerns regarding this policy, please contact our customer support at:
Email: support@hpcompany.be
By purchasing from Haemhouts Publishing Company, you acknowledge that you have read, understood, and agree to be bound by this Digital Downloads Policy.